Care & Repair North East Wales Ltd will be doing everything we can to support and help those most vulnerable stay safe at this difficult time.
We have had adapted our working practices but continue to follow all Government Guidelines.
Our staff are working from home, but many of our staff are still providing front line services in communities and hospitals across Wales.
If you need any support with shopping, pharmacy collections, Gas and electric top-up ,Money, Work , Benefits Urgent Home repairs or adaptations or are feeling lonely and isolated and just want a chat please contact us and we will provide support 01352 758700
We will be working closely with the Welsh Government, Local Authorities, the Welsh NHS and other third sector organisations to deliver vital services for the most vulnerable people needing our support and help.
Keeping vulnerable, older people, colleagues and the wider community safe is at the forefront of our minds. We are providing front line services safely, asking clients appropriate questions before any visits. Our teams have been fully briefed and issued with appropriate protective items.
NHS Wales needs help to maximise numbers of beds available in hospitals. We will continue to work closely with our NHS colleagues to support them with hospital discharges via our Hospital to a Healthier Home service. If needed, and staff are available, we will increase this service to help patient flow through the hospitals by supporting patients to return to a safe, warm home.
For many older people, being asked to self-isolate will be a challenging and lonely experience. Care & Repair Agencies have committed to contacting their most vulnerable clients to have a chat, simply ask “how are you?” and point people in the direction of other practical support available locally. For vulnerable older people living with dementia or sensory loss, alternative modes of communication will be available.
The office is temporarily closed from 24th March 2020
If we are not the best organisation to help you we will signpost you to one that can